Cookie Policy

Last updated: November 17, 2024

What Are Cookies

Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences and provide a better user experience. This policy explains how ThryvX uses cookies and similar technologies.

How We Use Cookies

Essential Cookies:

  • User authentication and session management
  • Security features and fraud prevention
  • Platform functionality and navigation
  • Form data retention during your session

Analytics Cookies:

  • Understanding how users interact with our platform
  • Measuring page performance and loading times
  • Identifying popular features and content
  • Improving platform design and functionality

Functional Cookies:

  • Remembering your preferences and settings
  • Customizing content based on your interests
  • Maintaining language and region preferences
  • Enabling personalized features and recommendations

Types of Cookies We Use

Session Cookies:

Temporary cookies that expire when you close your browser. These are essential for platform functionality and maintaining your session while you're logged in.

Persistent Cookies:

Cookies that remain on your device for a specified period or until you delete them. These help us remember your preferences and provide a personalized experience on return visits.

Third-Party Cookies:

Cookies set by external services we use for analytics, authentication, and communication tools. These are governed by the respective third-party privacy policies.

Third-Party Services

We use cookies from these trusted third-party services:

  • Google Analytics for understanding platform usage patterns
  • Authentication providers for secure login processes
  • Communication tools for enabling platform messaging
  • Content delivery networks for faster page loading

Managing Cookie Preferences

Browser Controls:

Most browsers allow you to control cookies through their settings. You can:

  • Block all cookies or only third-party cookies
  • Delete existing cookies from your device
  • Set notifications when cookies are being used
  • Choose which sites can set cookies

Platform Settings:

When available, you can manage your cookie preferences through your account settings. This allows you to control optional cookies while maintaining essential functionality.

Impact of Disabling Cookies

Disabling cookies may affect your experience:

  • You may need to log in more frequently
  • Personalized features and recommendations may not work
  • Some platform functionality may be limited
  • Performance and loading times may be affected

Cookie Retention

Different cookies have different retention periods:

  • Session cookies: Deleted when you close your browser
  • Authentication cookies: Typically 30 days or until logout
  • Preference cookies: Up to 1 year unless manually deleted
  • Analytics cookies: Usually 2 years for usage trend analysis

Mobile Applications

Our mobile applications may use similar technologies such as local storage, device identifiers, and analytics tools. These serve similar purposes to cookies and are governed by this policy and our Privacy Policy.

Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through email and platform notifications. Continued use of our platform after updates constitutes acceptance of the revised policy.

Contact Information

Questions about our use of cookies or this policy? Contact us at privacy@thryvx.io or through our platform support system. We're happy to help you understand and control your privacy preferences.